Claims
Manage & Claim
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Manage & Claim
If you are an existing customer you can manage your policy online. Register or log in now.
CLAIMS
AT AI INSURANCE:
- We minimise the stress of a claim through our procedural handling of claims lodgements on a telephonically recorded basis.
- In the event that repairs are required, we identify and appoint a repairer for you.
- If your car is deemed uneconomical to repair, we will expedite the settlement process.
WHAT DO I DO IN THE EVENT OF AN
ACCIDENT?
Secure your car to minimise the risk of further damage or loss.
Where applicable, gather as much information as you can, including:
- Names, addresses, phone numbers and licence numbers of other parties involved in the accident.
- Names and contact details of witnesses at the scene.
- names and contact details of witnesses at the scene.
Report the accident / incident to the police. If they provide you with an incident number, please keep this safe as it may be required for claim processing purposes.
Call us on 1300 003 303.
WHAT DO I DO IF SOMEONE MAKES A
CLAIM AGAINST ME?
Contact us as a matter of urgency on 1300 003 303 or [email protected] where our experienced claims team will be available to assist you.